Policies
Clearer operational guidance around search, booking, post-booking access, and self-service support.
Operational guidance
Booking flow policy
This page clarifies what happens from search to post-booking follow-up with clear re-entry points.
Related pagesMy Bookings • Support • FAQ
Booking reference
The booking reference is used with the booking email to re-enter the reservation or verify status after confirmation.
Support and response
If the booking cannot be found or a flow issue continues, the user moves to support with clear details.
Returning to the booking
The interface supports quick return through My Bookings with clearer guidance for verification and recovery steps.